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Award-WinningDuring your evaluation of ERP solutions, support should be a key element of all conversations. Ultimately, the value of the system will be reflected in the productivity gains of your employees. System users who have continual training and a community to share best practices will make the greatest strides.

An extraordinary resource
CustomerSource, the Microsoft Dynamics customer portal is the gateway for Dynamics users to find all the resources for success in one place. An award-winning online portal, CustomerSource provides access to free training, support, links to user communities, and much more. CustomerSource includes:

  • Self-support tools: Reduce costs with around-the-clock self-support tools that can help resolve many of your day-to-day technical support issues, so your people can stay productive.
  • Critical information: Stay current with the latest developments for your solutions and future technology with access to product roadmaps, documentation, the Microsoft® Knowledge Base, and a wide variety of training resources.
  • Online training: Reduce the learning curve by gaining access to customized training, tailored specifically to your individual organization’s requirements, in multiple languages and addressing multiple product lines.
  • Online communities: Read about news affecting your business and industry, share tips with other Microsoft Dynamics customers, get answers to your technical questions, and find additional solutions for your business.
  • Information about updates and upgrades: Microsoft makes significant investments to add new functionality and features. CustomerSource helps you stay on top of new service packs containing the latest updates and upgrades—and easily view the status of your licenses and service plans.

When you invest in Microsoft Dynamics ERP, your employees will have access to an extraordinary resource. CustomerSource will help your employees keep your solution running smoothlyand protect your investment. Let us demonstrate CustomerSource to you today.

Published on 8th December 2011 by Jeanne DeWitt.

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