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We live in a world of immediacy. Customers want to know where their order is now. Employees get frustrated when they can’t find the information they need to get their job done faster.
If your business is full of bottlenecks that slow down business processes, your customers and your employees will eventually lose patience. An ERP system will help you eliminate those bottlenecks to build customer and employee satisfaction.
Delays that hurt business
Sometimes the delays that are affecting your customers and employees are not obvious. Before your business suffers, look for the bottlenecks in your organization. Common problem areas that affect customers include:
Bottlenecks that are affecting employees are likely to be in the following areas:
An ERP system brings all the information that your employees need together in one place. From inventory to budgets, information is ready to share with customers and support better decisions. Let’s talk about how you can make life easier for your employees and customers.
Published on 19th April 2013 by Jeanne DeWitt.