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Office365_Oct20_COffice 365, the cloud-based version of Office, is quickly becoming one of the most popular software suites used by small and medium businesses. With an ever increasing number of businesses migrating to this solution, it is not surprising that so many businesses consider making the move. However as there is always a chance of failure it is best to learn how to avoid this by being aware of the five of the most common ways an Office 365 migration can fail.

1. Slow Internet connection speeds

Because Office 365 is primarily cloud-based, you are going to need a solid bandwidth connection to use it. When migrating your files and system over to Office 365, you will likely need to consume a large quantity of bandwidth. This demand will often be enough to to tax most small business lines, resulting in lower Internet speeds all around while the migration is happening. If this is being carried out during business hours, employees might struggle to do their jobs properly if they are reliant on the Internet.

Beyond this, Office 365 is most often delivered over an Internet connection, rather than in-house servers. This means that the day-to-day demand for bandwidth will increase. If you are already noticing slow speeds and service interruptions before implementing Office 365, you will likely see these issues compounded after implementation.

To avoid this, you should ask an Office 365 provider to test your existing network connections to ensure that your Internet connection can handle the migration and day-to-day operation of Office 365. If not, a provider should be able to offer you a solution.

2. Mailboxes and files are too big

While the business versions of Office 365 do come with 50 GB of email storage and over 1 TB of file storage per user, actually getting your emails and files online could take a while, especially if you have users whose email inboxes are approaching the storage limit.

As a general rule of thumb, larger files will cause the migration of files to take longer. If this is not prepared for, then you could see migration affecting work or even continual issues of data not being available when it’s needed.

To avoid this, you should encourage your staff to archive their email inboxes and either delete or remove emails with large attachments that aren’t necessary.

3. Uninformed users

The average Office 365 migration takes from one to three days, depending on the size of the business and the amount of data moving over. If you start a migration without informing users that some files and emails won’t be accessible over this time, or that even some systems may not be working, you could end up with employees unable to do their jobs and creating resentment of the new platform.

To avoid this, you should inform your employees about how the migration will run and what they can expect during the migration. Beyond this, you should try to run training sessions on how to use the new systems to ensure that everyone is familiar with it before they start to use it. This will increase the overall chance that the platform migration and subsequent use will be successful.

4. Older, less compatible software installed on systems

While many versions of Office 365 do come with subscriptions to the latest version of Microsoft Office, there is support built in for systems that are running slightly older versions of Office. If your business is using a version of Office that is older than Office 2010 (e.g., Office 2003), you will not be able to properly use Office 365.

Beyond this, you will also need to be using the latest version of Internet browser. If you use Chrome or Firefox, this won’t be a problem, however if you use Internet Explorer you will need to be sure that you are using the latest version. Should you be using older systems, especially those no longer supported by Microsoft, you may also have trouble accessing Office 365 because you may be unable to upload to the latest version of Internet Explorer.

The good news about Office 365 is that actual systems requirements are low, so almost every business will be able to integrate it. We recommend that in order to avoid failure, or being unable to use all of the features, you should ask your provider to ensure that your software and systems are able to support Office 365.

5. Migrating yourself

On paper, migrating to Office 365 is a fairly simple and straightforward process. What many companies find, when they choose to migrate themselves, is that the process is often much more difficult than expected. Many companies come across unexpected issues that require an IT expert to solve.

In order to ensure a smooth migration from start to finish, it is a good idea to work with an IT provider like us. We can ensure that your systems are ready and the migration is smooth. Contact us today to learn more.

Office 365 introduces Yammer update

GoogleApps_Oct20_CThere are a wide variety of tools business owners and managers rely on, on a daily basis. One of the most valuable is the calendar, or Google Calendar if you are a Google Apps user. This app offers users numerous features that are expected of digital calendars, and some features that aren’t. One such feature is the ability to layer multiple calendars from other users onto your own.

About multiple calendar layering

The idea behind multiple calendar layers is that it allows you to view your own and other user’s calendars on one screen. If other users have shared their calendars with you, you can easily see their events and schedule without having to ask them.

How do I add calendars from other employees/users?

Before you can layer your calendar, you need to first add other calendars. You can add calendars by:

  1. Opening your calendar.
  2. Clicking the box that says Add a coworker’s calendar under Other calendars.
  3. Entering the email address of a colleague whose calendar you would like to show on yours.
  4. Pressing Enter.

The calendar should show all shared events and entries from the added calendar within a couple of seconds. To keep things clear, each calendar you layer will be assigned a different color.

In order for this to work, users must have shared their calendar with the organization. If they have not, you will get a pop-up box asking if you would like to ask the user to share their calendar. Similarly, only events that are shared will show up on your calendar.

You can edit whoever’s calendar you see once this have been added, by going to your main calendar (calendar.google.com) and clicking on the colored box beside the calendar name, which will be located under Other calendars. Once you click on the box, the color will turn to grey and the user’s events will be shown on your calendar too.

How do I layer these calendars?

The great thing about this feature is that it is automatic. When you add someone’s calendar, their events will automatically be layered onto yours. You can tell this is working by looking at the Other calendars section of your calendar. If there are names with colored boxes beside them, events from these calendars should be showing on your calendar.

Hovering over a name and pressing the downward facing arrow that appears at the right will allow you to edit layering settings. This includes assigning another color, hiding the calendar, and even editing calendar settings.

Why is this useful?

Possibly the best reason this feature is useful is that it allows a manager to quickly and easily see what employees are doing. If, for example, you want to create a training session and are looking for a time when your staff are available, looking at the calendar can be a good start.

Of course, this feature only really works well if everyone is using their calendars and keeping them updated, so you might want to encourage employees to do this first before you start laying.

If you are looking to learn more about Google Calendar or any of the Google Apps, contact us today to see how we can help.

Published on 29th July 2014 by Jeanne DeWitt.

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