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One of the biggest business trends is the idea of going mobile. With the heavy adoption of devices like Android tablets, business owners are able to connect with the office from nearly anywhere. This is great news and one of the mains reasons why so many businesses are thinking about adopting Android tablets at work. For those who are, here is a brief guide on some dos and don’ts for Android in the office.

Do:

  • Use separate profiles – Tablets that use newer versions of Android (4.3 and newer) have a unique feature that is incredibly useful for business users: You can set up more than one account on the device. This means you can have a personal account and a work account on the same device without the two crossing over. Each account has their own apps and layout, which makes it perfect for the BYOD crowd.
  • Pick responsibly – Android tablets come in all shapes and sizes, and with different versions of the operating system. It is therefore a good idea to do some research before you buy one for your business. Take the time to try and identify what you will be using the device for, what features you would like, and most importantly, if the device is compatible with your existing systems. We strongly recommend going with one of the big name brands like Samsung, LG or Acer, or the Nexus line.
  • Develop a usage and management plan – Before you implement the device into your office, be sure to develop a plan on how the device is to be used and managed. Will each employee be in charge of managing their own device, or will your IT partner manage them for you? Be sure to also develop a list of approved apps, including important ones like email and messaging; and that users are familiar with how to use them.
  • Look into accessories – One common factor many businesses forget to look into when implementing Android devices is the numerous accessories available for tablets. In order to extend the life of the devices it is a good idea to get protective cases and screen covers. Also, look and see if the device you have chosen has a removable battery or SD card. If it does, you may want to invest in extra batteries and cards.

Don’t

  • Skimp on security – As Android tablets become more popular, the devices are seeing an increase in malicious attacks. It would therefore a good idea to implement mandatory security measures on all devices. This includes an antivirus scanner and daily check for app updates. Also be sure to educate the staff who will be using the device on common security issues, such as how to spot fake apps, use an antivirus scanner, and how to enable secure browsing on the Web.
  • Allow third party app stores – Because of the openness of Android, you can install apps from almost any location. This has resulted in many third-party app stores (stores not run by Google) popping up. Some of these stores host any kind of app, including ones that contain malware. So, it is a good idea to just outright ban these stores; only allowing apps from Google Play to be installed on devices.
  • Force the tablet on users – Some employees won’t want a tablet, preferring instead to stick with their laptop or desktop. Don’t force your employees to adopt the device if you know they won’t use it. This will just lead to you wasting your tech budget and to unused devices.
  • Worry about fragmentation – Yes, Android is very fragmented – devices are running different versions of Android. While this may seem like a big deal, it doesn’t have to be. We recommend that when selecting tablets, pick a newer version of Android and purchase tablets using the same version. Once you get used to the tablet, the issue of fragmentation will usually disappear, especially if everyone is on the same version.

If you are looking for help selecting and managing an Android device for your office, contact us today to learn about how our services can help.

Proactive management of Facebook Pages

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In many TV shows and movies about spies there is always one character with a great alias. When it comes to espionage, an alias is important, but it may seem less so for most business owners or managers. However, with Microsoft’s Outlook.com there is a great alias related feature that you may find useful.

Outlook.com’s alias management feature

If you are using Outlook.com, chances are high that you aren’t a spy or superhero and in need of a top-secret alias. There is a good chance however that you may have need for more than one email address.

Maybe you attend a lot of conferences or events and would like a way to keep your main email inbox from being flooded with the usual “nice to meet you” emails and follow ups; or perhaps you are launching a new product associated with your name and would like a way to easily track communication directly related to this one product.

If this sounds like your situation then Outlook.com has a great feature that allows you to create up to 10 new email addresses, or aliases, and manage them from your main account’s inbox. The main idea of an alias email is that you get a different email address that is tied to your main account. Your aliases share the same contacts, calendar and even account settings with your primary account.

What’s more is you can actually sign into your account using any alias, because the same password is used for every address you create. When sending an email, you also get to pick which alias the message will come from, which is undoubtedly a really useful feature.

How to create an Outlook.com alias

To create an alias email address:

  1. Log into Outlook.com with the account you would like to set as your main or primary account.
  2. Press the Settings icon which is the cog located at the top-right of the screen.
  3. Select Options followed by Create an Outlook.com alias in the window that opens.
  4. Type in the email address that you want.
  5. Click Create an alias.
  6. Untick the box in the pop-up. If you don’t, the alias you set up will be set as the primary email address.
  7. Click Done.

When you are sending an email, you should now be able to click your name at the top of the email window which will drop down a menu with your aliases. Click on the alias you would like to send the email from, and you should see the name change. Any responses to that message will be made to the alias email address as well.

If you are looking to learn more about Outlook.com or any other Office program contact us today to see how we can help.

Published on 20th May 2014 by Jeanne DeWitt.

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