When you’re on a tight budget, having your systems down for several days while you’re waiting on a repair could make the difference between making payroll for your team or losing a big order, both of which can be incredibly damaging to your business. Proactive management of your technology systems allows businesses of all sizes to thrive and remain competitive in a tough landscape. Save Time and Improve Efficiency
Organizations are not efficient when employees are forced to stop their daily flow of work to troubleshoot systems problems or do research on existing systems. That doesn’t allow a lot of time to move new initiatives forward, which can allow other businesses to leapfrog your capabilities while you’re still in problem-solving mode. With proactive managed services and remote monitoring, teams are able to share potential problems before they manifest, which results in better efficiency overall.
Just as you wouldn’t skip vehicle maintenance for years on end, you shouldn’t neglect the maintenance on your network systems. Remote monitoring by CPU can help identify potential irregularities such as firewalls that were accidentally disabled or out-of-date antivirus software before they are exploited by hackers. Even when your technology teams are traveling, monitoring continues on your behalf, and access can be quickly customized based on changing business situations such as onboarding new employees. When a security hole surfaces, patches can be applied quickly to take advantage of increased security measures.
Some of the areas that should be monitored include:
Minimize Business Disruption
Providing the best possible experience for your customers starts internally — with systems that are stable and secure with minimal downtime. One of the best ways to minimize disruption to your business is to ensure that when problems arise, they can be quickly addressed and resolved in the right way. Downtime is incredibly costly, both in direct costs to your business for lost productivity as well as in the potential for losing customers who get frustrated by performance outages.
Remote monitoring can help resolve many common business challenges and should be applied to businesses of all sizes. Organizations involved in healthcare and other real-time services businesses that require additional security will find it particularly helpful to focus on proactive monitoring, as a security breach that reveals customer personal information can be devastating to your business.
When your business relies on critical business systems in order to function, remote monitoring adds a layer of security on top of your current systems and solutions to ensure that threats are managed quickly and efficiently so your business stays productive.