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Android devices are among the most popular smartphones out there. These small computers have revolutionized the way we communicate and interact with one another and will continue to become increasingly integrated into our daily lives. Like their larger cousins, Android devices do freeze from time-to-time. If this happens to your device, will you know how to deal with it?
If your Android phone or an app on the phone has frozen, here are two things you can try.
Oftentimes when people say their phone has stopped working, the phone is running fine, it’s an app that isn’t working properly or which may have frozen completely. Because this does happen from time-to-time, Android has a built-in way you can force close apps when they stop working. This can be achieved by:
These steps will close the app and usually keep it closed until you reopen the app again. However, some apps are essential and need to remain open in order for your phone to operate properly. If you are unsure of what an app does, don’t force close it.
There is a long-running gag on the tv show the IT Crowd where the techies in the basement answer every phone call by asking the caller if they have tried turning their computer off and on again.
While this may sound silly, and maybe even a little patronizing, restarting your device could be the solution it needs. In fact, many common errors are usually fixed by simply restarting your device. There are two types of restart you can execute:
When a device has frozen, many people take the battery out – this should be an absolute last resort, as you could damage your device. If you can’t remove the back cover of your device to get to the batter, don’t try to remove it. Instead, try a forced restart. If this doesn’t work, try plugging your device in and letting it charge for a few minutes before restarting it.
Should the device still not work, the best thing to do is to bring it to a mobile expert like us. We may be able to help you. And, if you are looking to learn more about your Android device, contact us today.
Published on 4th December 2013 by Jeanne DeWitt.