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The internet puts pressure on small and mid-size businesses to maintain customer service levels that compete with companies like Amazon and Zappos. While it is impossible for you to set up the infrastructure that large companies can afford, you can still learn lessons from the global leaders. It may not be as hard to keep up with the big guys as you think.
Most customers like to support their community and do business with local companies. Many of today’s ERP systems incorporate best practices based on global industry standards. When you upgrade your systems to a fully integrated ERP, you and your customers will reap the benefits with:
You can compete with the big guys. Keep your local customers happy with a global ERP system that delivers the information that you need to be professional and competitive. Let’s keep your business growing, give us a call.
Published on 10th January 2013 by Jeanne DeWitt.