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Are you avoiding instant messaging (IM) for fear that it will distract your employees and cut productivity? In fact, the opposite may be true.
IM is software that allows you to communicate in real time with other people who have the same software. It’s like email, but instantaneous.
IM was originally considered a way to stay in touch with friends and family, but lately it’s taken off in the workplace. That’s because IM offers a fast, convenient way for employees to interact with colleagues or clients in real time. In fact, many cutting-edge employers now encourage their employees to use IM instead of phone calls or e-mails.
While there are many free IM services available such as AOL, Yahoo!, Skype, and MSN, many companies now offer solutions specifically designed for business. We can work with you to determine the best solution for your specific needs
To be effective, your IM application should be carefully integrated with your existing IT system and workflow. Give us a call today and we’ll help you through these steps to implement a secure and productive IM solution.
Published on 31st May 2009 by Jeanne DeWitt.